Return and Refund Policy

At Bohemian Style Magazin, we strive to ensure you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer a comprehensive returns and refunds policy similar to Amazon’s. Please read the details below to understand our process and conditions.

Returns

  1. Return Window: You may return most new, unopened items sold and fulfilled by Bohemian Style Magazin within 30 days of delivery for a full refund.
  2. Condition of Items: Items must be returned in their original condition and packaging. Used or damaged items may not be eligible for a full refund.
  3. Proof of Purchase: A receipt or proof of purchase is required for all returns.
  4. How to Return:
    • Online Returns: To initiate a return, please log into your account on our website, navigate to your order history, and select the items you wish to return. Follow the instructions to print your return shipping label.
    • Email Returns: If you prefer, you can contact our customer service team at contact@bhsm.com to initiate the return process. Include your order number and reason for return in the email.

Refunds

  1. Processing Time: Refunds are typically processed within 7-10 business days after we receive and inspect your returned item. You will receive a confirmation email once your refund has been processed.
  2. Refund Method: Refunds will be issued to the original method of payment. If the original method is not available, a store credit will be issued.
  3. Shipping Costs: If the return is due to our error (e.g., incorrect or defective item), we will cover the return shipping costs. For other returns, the cost of return shipping will be deducted from your refund.
  4. Partial Refunds: In certain situations, only partial refunds may be granted (e.g., items not in their original condition, damaged, or missing parts not due to our error).

Non-Returnable Items

  • Custom-made or personalized items
  • Items purchased during promotional events or on sale
  • Gift cards
  • Perishable goods

Exchanges

If you need to exchange an item for a different size or color, please initiate a return for the original item and place a new order for the replacement. The refund for the original item will be processed once we receive it.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at contact@bhsm.com with your order number and details of the issue. We will arrange for a replacement or a full refund, including shipping costs.

Contact Us

If you have any questions about our returns and refunds policy, please contact our customer service team at contact@bhsm.com.

Thank you for shopping with Bohemian Style Magazin. We value your business and are committed to ensuring your satisfaction.